How to Fix Genshin Impact Download Stuck at 0
Genshin Impact is one of the most popular games in the world right now, but many players have encountered a frustrating problem when trying to download or update it: the download gets stuck at 0% and does not progress. If you are one of them, don't worry. In this article, we will explain what causes this issue and how to fix it in five easy steps.
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Introduction
What is Genshin Impact and why is it popular?
Genshin Impact is a free-to-play open-world action role-playing game developed by miHoYo. It was released in September 2020 for Windows, PlayStation 4, Android, and iOS devices, and later for PlayStation 5 and Nintendo Switch. The game features a fantasy world called Teyvat, where players can explore, fight, collect items, and interact with various characters. The game also supports online co-op mode, where up to four players can team up and complete quests together.
Genshin Impact has received critical acclaim and commercial success for its stunning graphics, engaging gameplay, rich story, diverse characters, and generous rewards. The game has attracted over 100 million players worldwide and has grossed over $1 billion in revenue as of March 2021. It has also won several awards, such as the Google Play Best Game of 2020 and the App Store Game of the Year 2020.
What causes the download to get stuck at 0?
When you try to download or update Genshin Impact on your PC, you need to use a launcher that connects to the game server and downloads the game files. However, sometimes the launcher may encounter some problems that prevent it from downloading properly. Some of the possible causes are:
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The game server is down for routine maintenance or due to request overload.
Your network settings are interfering with the launcher's connection, such as VPN, proxy, or hosts files.
Your internet connection is unstable or slow.
Your launcher does not have enough permissions to run or access the game files.
Your Visual C++ Redistributable package is outdated or corrupted.
You are using a discrete graphics card and an integrated graphics card simultaneously.
Fortunately, these issues can be fixed with some simple solutions that we will show you in the next section.
Solutions
Solution 1: Check your network settings
Disable VPN, proxy, and hosts files
One of the most common reasons why your download gets stuck at 0% is that your network settings are blocking or slowing down the launcher's connection to the game server. To fix this, you need to disable any VPN, proxy, or hosts files that you may be using on your PC. Here are the steps to do so:
To disable VPN, simply disconnect from the VPN service or exit the VPN application.
To disable proxy, go to Settings > Network & Internet > Proxy and turn off the toggle for Use a proxy server.
To disable hosts files, go to C:\Windows\System32\drivers\etc and open the hosts file with Notepad. Delete any lines that contain the word "genshin" or the game server's IP address. Save and close the file.
After disabling these network settings, restart your launcher and see if the download resumes.
Contact your service provider for a stable internet connection
Another possible cause of the download issue is that your internet connection is unstable or slow. This can affect the launcher's ability to communicate with the game server and download the game files. To fix this, you need to contact your service provider and ask them to check your internet connection and speed. You can also try using a wired connection instead of a wireless one, as this can improve your stability and speed.
Solution 2: Check the game server status
Visit the official website or social media accounts of Genshin Impact
Sometimes, the download problem is not on your end, but on the game server's end. The game server may be down for routine maintenance or due to request overload from too many players trying to download or update the game at the same time. To check the game server status, you can visit the official website or social media accounts of Genshin Impact and look for any announcements or updates regarding the server situation. You can also use third-party websites like downdetector.com to see if other players are reporting similar issues.
Wait for the server maintenance or overload to be resolved
If the game server is indeed down or overloaded, there is not much you can do but wait for it to be resolved. The developers usually fix these issues as soon as possible and inform the players when the server is back online. You can also try downloading or updating the game at a different time when there are fewer players online, such as late at night or early in the morning.
Solution 3: Run the launcher as administrator
Right-click on the launcher.exe file and select "Run as administrator"
Another simple solution that may work for you is to run the launcher as administrator. This can give the launcher enough permissions to run properly and access the game files. To do this, you need to find the launcher.exe file in your game directory (usually C:\Program Files\Genshin Impact) and right-click on it. Then, select "Run as administrator" from the context menu.
Grant permission if prompted by User Account Control
If you are prompted by User Account Control (UAC) to allow the launcher to make changes to your device, click "Yes" to grant permission. This will launch the launcher as administrator and hopefully fix the download issue. Solution 4: Update or reinstall the Visual C++ Redistributable package
Find and run the vcredist2013_x64.exe file in the launcher directory
Another possible cause of the download issue is that your Visual C++ Redistributable package is outdated or corrupted. This is a software component that is required for the launcher and the game to run properly. To fix this, you need to update or reinstall the Visual C++ Redistributable package on your PC. To do this, you need to find and run the vcredist2013_x64.exe file in your launcher directory (usually C:\Program Files\Genshin Impact). This will install or repair the Visual C++ Redistributable package on your PC.
Download and install the latest VC_redist.x64.exe file from Microsoft's website
If running the vcredist2013_x64.exe file does not work, you can also try downloading and installing the latest VC_redist.x64.exe file from Microsoft's website. This will ensure that you have the most recent version of the Visual C++ Redistributable package on your PC. To do this, you need to visit this link: and click on "Download" to save the file on your PC. Then, run the file and follow the instructions to install it.
Solution 5: Disable your integrated graphics card (if applicable)
Open Device Manager and expand Display adapters
The last solution that we will suggest is to disable your integrated graphics card if you have one. An integrated graphics card is a built-in component of your CPU that can handle basic graphics tasks. However, some players have reported that having an integrated graphics card and a discrete graphics card (a separate component that can handle more advanced graphics tasks) at the same time can cause conflicts and errors with the launcher and the game. To fix this, you need to disable your integrated graphics card on your PC. To do this, you need to open Device Manager by pressing Windows + X keys and selecting "Device Manager" from the menu. Then, expand "Display adapters" and look for your integrated graphics card.
Right-click on your integrated graphics card and select "Disable device"
Once you have found your integrated graphics card, right-click on it and select "Disable device" from the context menu. This will disable your integrated graphics card and prevent it from interfering with the launcher and the game. You may need to restart your PC for the changes to take effect.
Conclusion
In this article, we have shown you how to fix Genshin Impact download stuck at 0 in five easy steps. We hope that these solutions have helped you resolve this issue and enjoy playing this amazing game. If you have any questions or feedback, please feel free to leave a comment below. We would love to hear from you!
Here are some FAQs that you may find useful:
Q: How long does it take to download Genshin Impact?
A: The download time depends on your internet speed and the size of the game files. The game files are about 30 GB in total, so it may take several hours to download them.
Q: How do I update Genshin Impact?
A: To update Genshin Impact, you need to run the launcher as administrator and click on "Update" when prompted. The launcher will automatically download and install the latest version of the game.
Q: How do I change the language of Genshin Impact?
A: To change the language of Genshin Impact, you need to go to Settings > Language in the game menu and select your preferred language for voice-over and text.
Q: How do I play Genshin Impact with friends?
A: To play Genshin Impact with friends, you need to reach Adventure Rank 16 and unlock co-op mode. Then, you can invite or join other players by using their UID (user ID) or by scanning their QR code.
Q: How do I get more characters in Genshin Impact?
A: To get more characters in Genshin Impact, you need to use Primogems (the premium currency of the game) to perform Wishes (the gacha system of the game). Wishes can give you a chance to obtain new characters or weapons.
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